Effective Date: July 2026
Last Updated: July 2026

Welcome to Craft With Zairah, a brand of Zaira’s Handmade Treasures. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these Terms, please refrain from using our website.

1. About Craft With Zairah

Craft With Zairah specializes in premium handmade wedding essentials, personalized gifts, resin creations, acrylic products, Islamic wedding accessories, and custom-made keepsakes.

Every handmade product is carefully crafted with attention to detail. Due to the handmade nature of our products, slight variations in color, texture, finish, or design may occur, making each piece unique.

2. Eligibility

By placing an order through our website, you confirm that:

  • You are at least 18 years of age or legally capable of entering into a binding agreement.
  • The information provided during checkout is accurate and complete.
  • You are authorized to use the selected payment method.

3. Products & Custom Orders

Most of our products are handmade and many are created according to individual customer requirements.

Customized products may include:

  • Names
  • Initials
  • Wedding details
  • Custom messages
  • Dates
  • Colors
  • Designs
  • Uploaded photographs
  • Reference images

Customers are responsible for ensuring that all personalization details submitted are accurate before confirming their order.

Once production begins, customization requests may no longer be modified.

4. Product Images

We make every effort to display our products as accurately as possible.

However, actual products may vary slightly due to:

  • Handmade craftsmanship
  • Natural materials
  • Screen brightness
  • Device display settings
  • Photography lighting

Minor differences should not be considered manufacturing defects.

5. Pricing

All prices displayed on the website are listed in the selected currency.

Prices may change without prior notice.

Any pricing errors identified before shipment may be corrected, and customers will be contacted before processing the order.

6. Payments

We accept secure online payments through approved payment providers.

Orders will only be processed after successful payment confirmation.

Craft With Zairah does not store payment card information or banking credentials.

7. International Orders

Craft With Zairah proudly serves customers worldwide.

International customers are responsible for complying with the import laws and regulations of their destination country.

Any customs duties, import taxes, VAT, brokerage fees, or additional government charges imposed by the destination country are the sole responsibility of the customer unless otherwise stated.

Delivery times for international shipments may vary depending on customs clearance, courier services, weather conditions, and local regulations.

8. Shipping & Delivery

Processing times vary depending on the product and the level of customization required.

Estimated delivery times are provided for reference only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier companies
  • Customs clearance
  • Public holidays
  • Natural disasters
  • Weather conditions
  • Government restrictions
  • Incorrect shipping information provided by the customer

9. Order Cancellation

Orders may only be cancelled before production begins.

Once production has started, customized orders cannot be cancelled as materials and production time have already been allocated specifically for that order.

10. Returns & Refunds

Due to the personalized nature of our products, customized or made-to-order items are generally not eligible for return, exchange, or refund unless:

  • The incorrect product was delivered.
  • The product arrived damaged during transit.
  • The product contains a manufacturing defect.

Please refer to our Refund & Return Policy for complete details.

11. Intellectual Property

All website content, including but not limited to:

  • Product designs
  • Images
  • Graphics
  • Logos
  • Text
  • Website design
  • Product descriptions
  • Branding

is the intellectual property of Craft With Zairah or its licensors and may not be copied, reproduced, modified, distributed, or used without prior written permission.

12. Customer Responsibilities

Customers agree to:

  • Provide accurate shipping and billing information.
  • Submit correct customization details.
  • Review all order information before completing payment.
  • Respond promptly if additional information is required for a custom order.

Craft With Zairah shall not be responsible for errors resulting from incorrect information provided by the customer.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Craft With Zairah shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

14. Third-Party Services

Our website may integrate with third-party providers, including:

  • Payment Gateways
  • Shipping Partners
  • WhatsApp
  • Instagram
  • Google Services
  • Analytics Platforms

These services operate under their own terms and privacy policies. Craft With Zairah is not responsible for the practices of third-party providers.

15. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access.

Temporary downtime may occur due to maintenance, software updates, technical issues, or circumstances beyond our control.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Craft With Zairah
A Brand of Zaira’s Handmade Treasures

Email: support@craftwithzairah.com

Website: www.craftwithzairah.com