FREQUENTLY ASKED QUESTIONS
Delivery times vary depending on the product and your location. Once you place your order, our artisans begin handcrafting your keepsake with care and precision. On average, production takes around 7 to 10 business days. After that, shipping typically takes 3 to 7 business days within India and 20+ business days for international orders. If you need your order by a specific date, please mention it while placing your order or reach out to us on WhatsApp – we will do our best to accommodate your timeline.
Personalisation is at the heart of what we do. When you place an order for a Nikah Nama, bridal dupatta, glass keepsake box, or any other product, you can customise it with your names, wedding date, colour preferences, and a special message. Once we receive your details, our design team creates a digital proof and shares it with you for approval. You get up to three rounds of edits to make sure everything is exactly as you envisioned. After your final approval, we begin the handcrafting process.
Yes, we proudly serve couples across India and around the world. We ship to over twenty countries globally. International shipping times and costs vary depending on the destination. All orders are packed with utmost care to ensure they reach you safely. If you are ordering from outside India, we recommend placing your order well in advance to account for shipping and customs clearance times.
Since every product we create is handmade and personalised specifically for you, we do not accept returns or exchanges on custom orders. Each piece is made exclusively for you with your chosen names, dates, and customisations. However, if your product arrives damaged or defective, please contact us immediately with photos, and we will resolve the issue promptly. We take great care in packaging every order to ensure it reaches you in perfect condition.
A Nikah Nama is the Islamic marriage contract that is signed during the nikah ceremony. It establishes the legal and spiritual union between the couple and includes important details like the names of the bride and groom, the date of marriage, the mehr amount, and signatures of witnesses. At Craft With Zairah, we transform this important document into a beautiful, handcrafted keepsake that you can frame, display, or preserve in a luxury box to cherish forever. It serves as both a legal document and a treasured memory of your special day.