Privacy Policy

Effective Date: July 2026
Last Updated: July 2026

At Craft With Zairah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase our products, request personalized items, or communicate with us.

Craft With Zairah is a brand of Zaira’s Handmade Treasures, specializing in premium handmade wedding essentials, resin creations, personalized gifts, and luxury keepsakes. Whether you are shopping from India or anywhere else in the world, we are committed to handling your information responsibly and transparently.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you interact with our website, we may collect information directly from you as well as information that is collected automatically through your use of our services.

Personal Information

Depending on the services you use, we may collect:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Country and Postal Code

This information is required to process orders, communicate with you, and provide customer support.

Order Information

Whenever you place an order, we collect information necessary to complete your purchase, including:

Products ordered
Order value
Quantity
Delivery preferences
Order history
Shipping information

Customization Information

Many of our products are handmade and personalized.

To create your order, you may voluntarily provide:

Names
Initials
Wedding details
Personal messages
Dates
Color preferences
Design preferences
Uploaded photographs
Reference images
Custom instructions

This information is used solely for creating your personalized product.

Payment Information

All payments made through our website are processed securely using trusted third-party payment providers.

For your security, we do not store or have access to your debit card details, credit card information, UPI PINs, CVV numbers, internet banking credentials, or passwords.

Payment information is securely processed according to the policies of the selected payment provider.

Information Collected Automatically

When you browse our website, certain technical information may automatically be collected, including:

IP Address
Browser Type
Device Information
Operating System
Language Preferences
Pages Visited
Time Spent on Website
Referral Source
Website Usage Data

This information helps us improve website performance, user experience, and security.

How We Use Your Information

The information we collect is used to operate our business efficiently and provide you with the best possible shopping experience.

Your information may be used to:

Process and confirm your orders
Create personalized handmade products
Deliver products to your selected address
Send order confirmations and shipping updates
Respond to customer inquiries
Verify transactions
Prevent fraudulent activities
Improve our website and customer experience
Conduct internal analysis and business improvements
Comply with applicable legal obligations

We only collect information that is necessary for providing our products and services.

International Customers

Craft With Zairah proudly serves customers across India as well as international markets.

If you place an order from outside India, your personal information may be processed to facilitate payment verification, international shipping, customs documentation, courier services, order tracking, and customer support.

Depending on your location, your information may be transferred to trusted service providers located in different countries solely for the purpose of completing your order.

By placing an international order, you consent to the processing of your information as described in this Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies help us:

Remember your shopping cart
Save your browsing preferences
Improve website performance
Analyze visitor behaviour
Enhance website security
Provide a smoother shopping experience

Most web browsers allow you to disable cookies through browser settings. Please note that certain website features may not function properly if cookies are disabled.

Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third parties when necessary to operate our business.

These may include:

Payment Gateway Providers
Shipping & Courier Partners
Website Hosting Providers
Email Service Providers
Website Maintenance Partners
Analytics Providers
Government or Legal Authorities where required by law

These service providers receive only the information necessary to perform their respective services.

Data Security

Protecting your information is important to us.

We implement appropriate technical, administrative, and organizational security measures designed to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we continuously work to maintain a secure environment, no internet-based service can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete your orders
Provide customer support
Maintain transaction records
Meet accounting and taxation requirements
Resolve disputes
Comply with legal obligations

Information that is no longer required is securely deleted or anonymized wherever reasonably possible.

Your Rights

Depending on your country of residence and applicable privacy laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request a copy of your personal information
Object to certain processing activities

Requests relating to your personal information can be submitted using the contact details provided below.

Third-Party Links

Our website may contain links to third-party websites or services, including payment providers, courier services, Instagram, WhatsApp, Facebook, and other platforms.

These websites operate independently and have their own privacy practices. We encourage you to review their privacy policies before providing personal information.

We are not responsible for the content, policies, or practices of third-party websites.

Children’s Privacy

Our products are intended for individuals capable of placing lawful purchases.

We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, website functionality, or industry practices.

Any updates will become effective immediately upon publication on this page. We encourage customers to review this page periodically to stay informed about how their information is handled.